Best Practices To Offer Help To People Who Are Blind or Have Low Vision Community

Offering help to people who are blind or have low vision requires sensitivity, awareness, and understanding. Here are some best practices to ensure your assistance is respectful and effective:

Ask First

Always ask if someone needs help before providing assistance. Never assume they need it or impose your help.

- Example “Would you like some assistance crossing the street?”

Identify Yourself

Introduce yourself clearly when you approach someone who is blind or has low vision. It helps them know who they are interacting with.

- Example: “Hi, I’m John. I noticed you might need help finding something.”

Offer Your Arm

If someone accepts your help with navigation, offer your arm rather than taking theirs. This allows them to maintain control and follow your movements.

- Example: “May I offer you my arm to guide you?”

Provide Descriptive Guidance

When guiding someone, use descriptive language to explain obstacles, directions, and changes in the environment.

- Example: “There’s a step up in three feet.”

Be Specific

When giving directions or information, be specific rather than using vague terms.

- Example: Instead of saying “over there,” say “to your left about five feet.”

Respect Personal Space

Respect the personal space and belongings of people who are blind or have low vision. Do not touch their cane or guide dog without permission.

- Example: “Can I move your bag closer to you?”

Be Patient and Listen

Be patient and give the person time to explain their needs. Listen carefully to their instructions or preferences.

- Example: “Take your time. Let me know what works best for you.”

Use Proper Etiquette with Guide Dogs

If the person has a guide dog, do not pet or distract the dog while it is working. Always ask the owner’s permission before interacting with the guide dog.

- Example: “Is it okay if I pet your guide dog?”

Provide Verbal Cues

When leaving a conversation or space, inform the person so they are not left talking to themselves or unaware of your departure.

- Example: “I’m stepping away now. Have a great day!”

In conclusion, helping people who are blind or have low vision requires sensitivity, respect, and awareness. Your thoughtful approach can make a significant difference in their daily lives, fostering a more inclusive and supportive community.